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Question
Scenario: A call-center agent employed by an outsourcing agency is assigned to a telecom company and is classified by the NLRC as an independent contractor under a service contract. The agent files an illegal dismissal complaint, but NLRC dismisses for lack of employer–employee relationship. The agent then files a petition for certiorari under Rule 65 with the Court of Appeals, alleging grave abuse of discretion. The Court of Appeals grants the petition, annuls NLRC’s dismissal, and remands the case to NLRC for proper disposition. Is the Court of Appeals’ action proper? Explain using the controlling rule and apply to the facts.