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Section 13. Public Information and Assistance Office - Administrative Code of 1987

Section 13. Public Information and Assistance Office of Administrative Code of 1987. Section 13. Public Information and Assistance Office. - The Public Information and Assistance Office shall have the following functions: (1) Prov

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  • Codals 48 Primary legal sources

Administrative Code of 1987

Section 13. Public Information and Assistance Office. - The Public Information and Assistance Office shall have the following functions:

(1) Provide policy direction and guidance to the operating Bureaus and Offices of the Department for the proper dissemination of appropriate information or Department- wide programs, operations and activities;

(2) Provide the operating Bureaus and Offices with the general framework for rendering direct assistance to the general public;

(3) Receive complaints and grievances from the general public; prepare referrals to concerned Bureaus and Offices and monitor responses or actions taken; and

(4) Perform such other appropriate functions as may be assigned by the Secretary or Undersecretary for Policy Development and Management Service.

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